Class Action and Collective Claim Data and Document Processing

We understand the issues faced by Legal professionals when undertaking a large scale legal action and have solutions to solve these. We are able to assist you in the collection, aggregation, validation, collation, analysis, storage and retrieval of the vast amounts of data, documents and information that are generated during a collective class action.

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Class Action and Collective Claim Data and Document Processing

Combining our proprietary in-house technologies, external technological resources and our own experienced staff we are able to offer bespoke services to the legal profession undertaking a large scale legal action where the vast number of possible claimants and their documents, data and information provide a huge challenge for in-house legal departments to process and collate.
  • Book building of possible claimants via telephone, email or letter outreach or web research.
  • Data Mining of registers, memberships, companies house, government licences, directories and lists via automated web bot or API.
  • Data Capture and Processing of applications, contracts, financial documents captured to your required format.
  • Document collection, aggregation, collation, validation, data capture and processing, handling the receipt of vast amounts of documents and information.
  • Document Scanning and OCR, large scale scanning and OCR conversion services to turn paper into data and searchable information.
  • Know your Customer and Anti-Money Laundering document processing.
  • Machine Learning algorithms to process vast amounts of data, documents and information to pin-point information of interest or cull irrelevant documents.
  • Multi channel claimant outreach for further documentation, surveys and information by telephone, SMS, email or letter.
  • Inbound and outbound contact centre/helpline utilising our cloud based on demand contact centre services.
  • Hard copy and electronic document full text OCR, metadata indexing and Web Portal search and retrieve.
We recognise that every legal action is different and don’t use “off the shelf solutions”, our services are truly bespoke using a hybrid approach to all projects utilising automation, RPA and MI along with experienced human resources to provide a controlled, robust and efficient service. We will work with you to understand your objectives and to determine the most effective custom solution.

Latest Technology

We keep up to date with all the latest Data Capture, OCR, RPA and ML automation technologies and software so you don’t have to!

Data Capture, Aggregation, Collation and Validation

Multi-channel data capture from hard copy/electronic documents, electronic lists, online registers, memberships, social media or web searches captured into a single structured format.

Hybrid Processing

Ensuring you have the most cost-effective and controlled approach to your challenges by utilising a hybrid approach of latest technologies with experienced human resources.

Why Choose Us


We apply the same standard of security across all areas of our business to give you peace of mind when we're working with your systems.

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Our in-house team of skilled experts utilise the most cutting-edge automation techniques with technical expertise to deliver complex transformation projects.

Speak to our team

Get in touch and speak to our experts to find out how we can help; we’ll go through your specific requirements and suggest the most effective methods to bring you the best results in the most cost and time efficient manner.

Our Clients

Our clients choose us as their trusted, specialist partner as they strive to reduce the administrative burden, save costs and improve the flow and accuracy of their business data. Working with Adetiq allows you to free up internal resources to focus on the core function of your business.

“For over 25 years Adetiq Ltd have provided us a range of data capture services, consultancy, support and guidance. Their expertise and attention to detail have enabled us to adapt in a rapidly changing marketplace finding accurate and cost-effective solutions. They are still a first port of call for me on such matters especially when challenges present themselves needing a more innovative approach to the norm.”

Service Solutions Manager

City & Guilds

“They provide a quick service and are always ready to help and solve problems.”

Support Engineer

Alexander Dennis

“Adetiq’s commitment to the Active Places national sport facility maintenance contract has been first rate. Their team quickly became knowledgeable and passionate about the work enabling them to continuously improve processes whilst maintaining high standards and providing excellent customer service. They are a reliable and valued contractor to Sport England.”

GIS Manager

Sport England

“We find Adetiq to be both responsive and reliable, with the team efficiently working through our requests in a super quick turnaround time.”

Chief Operating Officer


“The team at Adetiq has helped us out a lot and we’ve really enjoyed working with them. They’re good communicators and are always very professional and polite. The data we handle can be quite complex, but Adetiq demonstrate high attention to detail when inputting data and always ensure information is accurate. If we have any changes, they’re always very flexible and willing to take on new challenges.”

Head of Customer Service


“We have been hugely impressed with the professional and timely service provided by Adetiq. They are always able to accommodate our requests and translate into ‘technical speak’ and make allowances for the peculiarities of the higher education sector. I’m delighted to recommend their services.”

Data and Evaluation Analyst


“In our digital product line both for web based and CD Rom format Adetiq has handled mass data sets with an intuitive understanding of complicated issues and remarkable accuracy of entry.”

Managing Director

Naval & Military Archive

“Working with Adetiq for the first time has been a great pleasure. From start to finish, Adetiq have provided a professional and efficient service dedicated to meeting our needs. We will most certainly consider using their reliable and friendly service again in future.”

Curriculum Enhancement Administrator

Middlesex University

“Adetiq very professionally and accurately data capture interest from ‘potential’ customers for Liz Earle. This has enabled us to significantly increase our sales conversion through engaging follow up communications.”

Head of CRM

Liz Earle

“Adetiq were great at handling the data capture from our consumer promotions, they were efficient, professional and easy to deal with. I would highly recommend them.”

Brand Manager

Lindt & Sprüngli (UK) LTD

“Adetiq have provided a solid and professional service for us and our data capture requirements. The turnaround time is impressive and it allows us to focus our time on growth rather than admin.”

Marketing Manager

Graduate Recruitment Bureau

“We have been more than happy with the service we have received from Adetiq. We were kept fully updated throughout the project, which made it easier to manage the work at our end and keep the client fully informed of the progress.”

Senior Account Manager


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